At Steminate, we aim to provide the best learning experience for every student.

1. Course Cancellation:
You may cancel your enrollment within 7 days of registration if classes have not yet started.

2. Refund Eligibility:

• A full refund is available only if the cancellation request is made before the first live class begins.

• Once a course has started, no full refunds will be issued, but partial credits may be offered for valid reasons (such as medical emergencies).

3. How to Request a Refund:
To request a refund, please email us at learn.code@numocode.com with your registered email ID and course details. Our team will process your request within 5–7 business days.

4. Class Rescheduling:
If you cannot attend a session, you can request a rescheduled class or batch transfer (subject to availability).

5. Technical Issues:
If you face a technical problem preventing you from attending, contact our support team immediately. We’ll help you reschedule or provide an alternate solution.